FAQ
1.:: Do you do drop shipping ?
Yes, with this program, you can order 1 item at one time with low price, and we will ship the item directly to your customer without knowing the items come from us.
1.:: What is your wholesale policy?
We have diversiform and flexible wholesale policy for our customer.
Order valuing more than $500 gets 5% off;
Order valuing more than $1000 gets 10 % off;
Order valuing more than $2000 gets 15 % off;
1.::How does my package get shipped out?
Your package is delivered to you by speed post (Express). Now we can provide EMS, TNT, DHL and some other Air Express. Our default express method is EMS. That is mean if you want to use TNT or DHL, you need to pay extra fee.
EMS is the biggest Express company in china, you can get information from
http://www.ems.com.cn/english-main.jsp 2.::How discreet is the package? Will other people know what is inside?
Our watches are sent 100% completely discreet. There is no mention of the content written anywhere on the box. Everything is discreetly packaged in a normal small package.
3.::How long does it take to ship out your parcel?
Generally, after we confirm your payment, your parcel will be shipped out within 24 hours, at most 36 hours. It takes 4-6 business days to delivery to North America, UK, Austrila and New Zealand, to other European countries, it takes about 5-8 business days..
For all international orders, packages take 7-10 business days. (Business days - excludes weekends and holidays.)
4.::How to track my order?
1.::Can I refund if I am not satisfied with your items?
No refund on any of our merchandise, but exchange may be possible.
1.:: What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, Moneybookers, Bank Tranfer, PayPal, MoneyGram, & Western Union.
2.:: Why 8% Paypal Fee.
Generally, we charge 8% PayPal fee.
Because when your payment arrives our PayPal account, PayPal takes 4 % as commission. And if we want to withdraw from our PayPal account to China Bank, we need to afford another 4 % handling charge. So the final, example, if you send 100 usd to us, we just can get $ 92 = 100 usd - 4% - 4%.
3.::PayPal Payer Attention
Important notice if you pay via paypal: Please input your order number (example, 0901256741) or your full name and do NOT mention any brand name on the paypal statement, otherwise your payment will be returned.
4.::How to use PayPal?
1, Click Here. PayPal Help Page.
5.::How to use Westernunion ?
Western Union is a global money transfer service, for more than 150 years, the familiar signs of Western Union have stood as a trusted symbol for connecting friends, family and businesses around the world.
You can go to http://www.westernunion.com/, get your local westernunion agent information.
When you send payment by westernunion, you need
Receiver First Name:
Receiver Last Name:
Receiver City:
Receiver Country:
After you send payment by westernunion, please email us back including
Sender First Name:
Sender Last Name:
MTCN Number or Control Number: (You can find this number on your westernunion invoice) 6.:: Why 8% Credit Card Fee?
Credit Card Commission charged by our payment gateway, CTOPAY, which is the biggest payment gateway company who can receive oversea currency.