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FAQ
PAYMENT1.What payment methods do you accept?
We accept Visa, MasterCard, Paypal, Bank Tranfer, MoneyGram, Western Union.
1.How to track my order ?
You will get an tracking number like EE******CN from our sales after your parcel sent, and you can go to EMS official site to trace your order or your local post site:
EMS official Site : http://www.ems.com.cn/english-main.jsp
Tracking Links : http://www.ems.com.cn/jsp/track/ttq/e-cha-xun-lian-jie.html
EMS official Site : http://www.ems.com.cn/english-main.jsp
Tracking Links : http://www.ems.com.cn/jsp/track/ttq/e-cha-xun-lian-jie.html
2. What about custom taxes and duties? Will I be invoiced any when ordering from you?
In most cases (But for the most part), you will not be invoiced any custom taxes or duties upon shipment delivery.
Indeed, we have all orders packed in small carton boxes, with the mention "gift, no value for customs".
Though, in marginal cases (we recorded 5 cases last year), a shipment can be applied custom taxes and duties.
Although we are not liable for those taxes and duties, we always offer our clients a partial compensation solution.
Each situation is dealt with case by case by our customer service office.
Indeed, we have all orders packed in small carton boxes, with the mention "gift, no value for customs".
Though, in marginal cases (we recorded 5 cases last year), a shipment can be applied custom taxes and duties.
Although we are not liable for those taxes and duties, we always offer our clients a partial compensation solution.
Each situation is dealt with case by case by our customer service office.
3.What happens if the package is damaged or missing when I receive it?
If your watch is damaged or missing contact us and notify us of the situation, we will confirm the issue and arrange new parcel or products for you.
4.Shipping Quotation Sheet
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1.Can I get samples?
Due to the fact that all products are SURPLUS merchandises, by the time we would send samples the product(s) in most cases will be SOLD OUT anyway.
However if you want to view the quality of the products and try our service there are many products posted with NO Minimum Order Quantities, only for you to try our products before you become a regular, repeated, satisfied customer of ours.
However if you want to view the quality of the products and try our service there are many products posted with NO Minimum Order Quantities, only for you to try our products before you become a regular, repeated, satisfied customer of ours.
1.Sometimes your support response is delayed, why ?
Our company is handling a very large volume of emails on our products.
We will try to reply all our emails within 24 hours during the weekdays.
Please help yourself in finding the answers u want from our FAQ section.
We have placed all the fuequently asked questions here to fasten the process. If you can
We will try to reply all our emails within 24 hours during the weekdays.
Please help yourself in finding the answers u want from our FAQ section.
We have placed all the fuequently asked questions here to fasten the process. If you can
2.Do you offer wholesale price?
We offer up to 15% discount for all wholesale orders.
To be eligible for wholesale prices your order must exceed certain quantity items
You can mix the models for the order.
To be eligible for wholesale prices your order must exceed certain quantity items
You can mix the models for the order.
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Wholesale Hollister, Cheap Juicy Couture, Discount Ed Hardy & Other Discount Designer Clothing.
Wholesale Hollister, Cheap Juicy Couture, Discount Ed Hardy & Other Discount Designer Clothing.